It’s the Most Wonderful Time of the Year – For Strategic Planning

By: Julie Ann Blazei, President / CEO , Tricom Funding


In Wisconsin, the snow has already started to fall, signaling the end of another year. For many of us, it’s the time of the year when we are busy wrapping up all the loose ends of the current year and looking over what still needs to be accomplished in 2011 — next year is still a distant month away. Others may already be deep in the trenches with budget planning for the New Year.


Regardless of where you’re at in the process, as 2011 comes to an end, I encourage you to take a few hours this month to review the successes and failures of the current year and do some strategic planning for the new year with a group of your staff

 

Not sure where to start? Has your current strategic planning process not been as impactful as you had hoped in the past?


Each year at Tricom, we take a full day for strategic planning with a group of staff committed to the long-term success of the company. I encourage you to limit the group to no larger than 12. This ensures the group is small enough for everyone to have input, but is also large enough to get a good company-wide perspective. We reflect on the ups and downs of the current year, how we foresee the global world and industry will look in three to five years, and then reflect on how we, as a company, want to look.  


Let’s walk through our process.

 

1. Start off the meeting with establishing ground rules for the group. Some of the important ground rules could focus on flexibility, openness, giving only your opinion, meeting deadlines, accountability, communication, realistic goals/deadlines and forward focus, to name a few.  Ensure that all participants are in agreement with the ground rules — then stick to them.


2. Next, move to reviewing the brutal facts of the current year. I refer to it as the GOOD and the BAD of 2011. Use whiteboards/flip charts to accurately capture what the organization did right and where you failed. Problems, situations, sales and customer service should all be rated. The key here is honesty; really take a serious and honest look at your company for the current year. Review any goals or objectives you had for 2011. Score card the goals (remember to be honest — if you and your team aren’t honest, the process isn’t going to work).  


On a side note: Flip charts are a great way to capture all the information and to quickly review any prior notes throughout the planning session. We utilize the flip charts that can immediately be stuck to a wall so they are always visual to the entire group during our planning session. They are also a great resource to utilize after the meeting for meeting minutes and ongoing reminders of our strategic plans.


3. Next, spend some time brainstorming critical issues you and your business currently face, or you believe will be facing globally, over the next three to five years. Again, it is important to capture these ideas on flip charts for future reference. Gradually move to critical issues facing the staffing industry over the next three to five years.  


4. Here is where it gets fun. Spend time reviewing both the global issues and the industry issues to imagine/sketch/envision what your company will look like in three years. The question I always ask: What do we look like in 2015? When you ask the question, you should also include your sales numbers, both revenue and net income. From this work, critical projects should be uncovered for your team to focus on.  


5. Once you have the entire list of projects,
ask the team to rate each project. We use high, medium and low importance. From your list of projects and what your team envisions the company to look like, you can develop goals and objectives for the New Year.  


6. Assign a project leader to each project and deadlines. Remember, a ground rule should be setting realistic deadlines. Keep the team accountable by having check-in meetings every 4-6 weeks. Each project leader will update the team on any progress that was accomplished since last time you met, get feedback or thoughts on any current issues for the success of the project, next steps and revised deadlines if needed.  


Good luck with your planning! Remember, there is nothing to lose but there is a lot to gain if it works for your company.


Wishing you Happy Holidays and a Successful and Prosperous 2012.

 

 

5 Steps to Launching Your Email Marketing Program

Are you using one of the most effective – and least costly – marketing tactics for your staffing company? While traditional direct mail sent through the U.S. Post Office can cost as much as one dollar or more a piece, email can cost as little as pennies, or even a fraction thereof. Email can be an extremely effective tool for reaching prospective employees and customers, as well as help retain existing customers and employees.

 

The Direct Marketing Association puts email marketing's ROI for 2011 at $40.56 for every $1 invested. The figure for 2012 is predicted to "fall" to $39.40, when email will account for $67.8 billion in sales. Although that includes both B2B and B2C figures, it still speaks volumes about the effectiveness of email marketing.

 


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Why It's Time to Get Social

To say that the Internet has transformed society would be an understatement. It took radio 38 years to reach 50 million users, while it took TV 13 years. For the Internet, it only took 4 years. And Facebook? It added 100 million users in only nine months. That’s what happens when you combine something as powerful as the Internet with people’s interests in learning, sharing and connecting to others. That’s social media.


Social media has gone beyond keeping up with friends from college or sharing family photos with relatives. It’s become so integrated into people’s daily lives that it’s now the go-to source for nearly all types of searches — both personal and professional. That’s evidenced in Enquiro’s most recent Business to Business survey that found 51 percent of B2B buyers start research online directly at a search engine. In addition, 83 percent of B2B buyers said they found the company they made a purchase with online.


If your staffing company doesn’t have a social media strategy, there’s a good chance you’re missing out on a great way to connect with new recruits and new customers.



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Protecting Your Margins & Gross Profits: Being Forewarned is Being Forearmed


We’re now well into 2012 — well, we’re at least past the point of accidentally writing 2011 by mistake. 2011 has come and gone, the numbers are all in, and you should now have a pretty good picture of how your staffing business weathered the year. For most staffing companies, January 2012 started off stronger than January 2011. All indicators show the staffing industry to be fairly strong for the coming year. With spring just around the corner, now is a great time to focus on a little bit of house keeping.


With all the tax changes that have occurred in the last few months, have you spent the time to review the profitability of each of your placements?


Read more...

It’s the Most Wonderful Time of the Year – For Strategic Planning

By: Julie Ann Blazei, President / CEO , Tricom Funding


In Wisconsin, the snow has already started to fall, signaling the end of another year. For many of us, it’s the time of the year when we are busy wrapping up all the loose ends of the current year and looking over what still needs to be accomplished in 2011 — next year is still a distant month away. Others may already be deep in the trenches with budget planning for the New Year.


Regardless of where you’re at in the process, as 2011 comes to an end, I encourage you to take a few hours this month to review the successes and failures of the current year and do some strategic planning for the new year with a group of your staff

 

Not sure where to start? Has your current strategic planning process not been as impactful as you had hoped in the past?


Read more...

2011 Year End Update

 

 

Take the stress out of December and preparing for Year End by using Tricom’s Year End Bulletin to stay on top of legislative changes that are important to the staffing industry.

We’ve collected all the relevant, timely and necessary information you need to ensure your staffing company is staying up-to-date with changes that directly impact your business.


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Insurance For Temporary Staffing Agencies: What You Don’t Know Can Hurt You

By: Kerri Quigley, CPCU, ARM, AU

 

Given the nature of your business, owners and risk managers of temporary staffing agencies must address a number of unique liability exposures that frequently are not covered by standard insurance policies. While an agency retains liability for the actions of its employees, those employees are primarily supervised at off-site locations by the agency’s clients. This arrangement can create gaps in insurance coverage that are not always evident without a thorough examination of the policy by an expert in temporary staffing insurance. Often, such gaps are not noticed until an uncovered claim forces the staffing agency to pay full damages out of its own pocket. The following scenarios illustrate this point by examining two plausible situations that may not be covered by a traditional policy.


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Has the Weather Ever Delayed Your Payroll Checks

It’s that time of year. The leaves are turning, the air is starting to have that hint of a chill and stores are beginning to display their holiday wares. Not far behind is winter. And along with winter comes the winter storms. Even though you may not live in a climate where blizzards are the norm, that doesn’t mean a nasty winter storm in another region can’t impact your business — especially your payroll.

 

Bad weather and natural disasters are an unfortunate fact of life. But they don’t have to derail your payroll schedule or keep your employees from receiving their pay in a timely manner. Paid employees are happy employees. That’s why more and more staffing companies are turning to direct deposit and paycards instead of payroll checks. One paycard company estimates that by next year, more than $550 billion of wages will be disbursed through paycards. Plus, this year over 600,000 Americans received their tax refunds via their paycard.

You can’t control the weather or any natural disaster, but you can control when your employees receive their pay with the use of direct deposit or paycards.


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Is Self Funding Really In Your Best Interest?

Every once in a while as I speak with staffing company owners, I’ll meet someone who doesn’t use any source of outside payroll funding assistance.


While I respect anyone’s decision on how he or she chooses to run his or her business, I’m always curious as to why they choose this path. So I tend to ask a few questions and learn more about their business.


What I’ve found is interesting. The same types of comments keep coming up in my conversations. “It’s irresponsible.” “It’s not how I do business.” “I’ll lose control of my financial well being.”


In speaking with self-funded staffing company owners, I’ve found they tend to fall into three schools of thought.


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Beyond The Numbers: Special Edition - NY Wage Theft Prevention Act

 


 

 

The Wage Theft Prevention Act, effective April 9, 2011, applies to all New York employers. It modifies current new hire notification requirements that have been in effect since late 2009, imposes an annual notification requirement and modifies the information required to be included on pay stubs.


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Integrity: How does your funding provider measure up?

 

Integrity.


It’s something you’d naturally expect from any company you work with. Unfortunately, being forthright, professional and honest isn’t always standard operating procedure these days.


When you’re dealing with something so critical to your staffing company as funding, it’s imperative that you know your dealings with that company will be professional and honest.


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Flexibility in a Funding Partner

“It’s very important to have flexibility in a funding partner.”


“And if in fact it was a major chore for us to be able to flex our credit line and so on, then we would probably have to look for a different funding partner.” — Karl McCoy, President & Founder, ProTech Search


After some trying years, the staffing industry is starting to see the light at the end of the recession. Many staffing companies are experiencing opportunities for solid sales and strong growth. These are the start of some exciting times.


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2011 Executive Forum

executive_forum_header

There’s still time to make your plans to head to Miami at the end of February.

 

The 20th Annual Staffing Industry Analysts Executive Forum is this February 28th – March 3rd at the Fontainebleau Resort in Miami Beach, Florida.

 

Executive Forum is a great opportunity for staffing company executives from around the country to gather and learn about strategic issues, developing trends, future opportunities and current challenges in the staffing industry.

 


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Tricom Funding: Payroll Funding, Payroll Processing, Accounts Receivable Financing and Complete Back Office Solutions for Temporary Staffing Agencies is our Passion.

 

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