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"The biggest surprise is probably been in the availability of the most senior people - the ones that have to make a decision on the big deals. The availability to talk with Julie Ann on the phone almost immediately upon my request is just unheard of anywhere. The availability of top management is simply the best.
Outgoing. High-energy. Passionate.
This is how Julie Ann describes herself, and anyone who has met Julie Ann understands why. As President and CEO of Tricom, Julie Ann spends countless hours meeting and speaking with staffing company owners, executives and other staffing industry leaders across the country, sharing her expertise and offering Tricom's vast resources to prospects and clients alike. These efforts reflect her business philosophy: "Give more than what you try to receive; don't worry about what you get back." Julie Ann joined Tricom in 1991 and was quickly promoted to Director of Cash Management. Over the years, she took on several roles including Co-Manager of the Payroll Department, Director of Information Systems and Vice President. She became President and CEO in 2002. Prior to her time at Tricom, Julie Ann attended the University of Wisconsin – La Crosse and worked several years in retail operations management. For Julie Ann, working at Tricom is all about offering opportunities: the opportunity to help independent staffing company owners grow their businesses, the opportunity to help temporary workers succeed in their careers, and the opportunity for Tricom employees to grow personally and professionally. When not at Tricom, you may find Julie Ann at the sidelines of a soccer game (she helps run the Slinger GOALS Soccer Club) or lending her support to Children's Hospital of Wisconsin. She also loves reading, spending time with her family and watching her beloved Green Bay Packers (Go! Pack! Go!).
Director of Cash Management/COO
Rick joined the Tricom team in 1998 — right out of college after completing his Bachelor of Finance degree at the University of Wisconsin – Milwaukee. After working as a payroll specialist for his first several years with Tricom, and then becoming a payroll lead, Rick was promoted to Director of Cash Management in 2002. As Director of Cash Management, he oversees all funds that come in and go out of Tricom. Rick's business philosophy he's followed from his first job having a paper route and throughout his career is to focus on what you do best, and be the best at what you do. He feels this attitude is embraced at Tricom as well. If you ask Rick to describe himself in three words, he'll tell you that he's funny, loyal and dedicated (and people that know Rick would agree!). Rick loves summer in Wisconsin and going to music festivals. He also enjoys traveling and spending as much time as possible with his goddaughter.
Mary Jo Heim
Director of Accounting/CFO
From her first job pricing flash cubes (remember those?) at the Treasure Island retail store her father managed, Mary Jo has an early professional history of working with numbers. She earned a Bachelor of Business Administration - Accounting degree at the University of Wisconsin - Milwaukee and joined the Tricom team in 1996. Mary Jo is a Certified Public Accountant and a Certified Payroll Professional. She is also an active member of the American Institute of Certified Public Accountants and the Wisconsin Institute of Certified Public Accountants. As the Director of Accounting and CFO, Mary Jo likes being able to use her knowledge and experience to assist others and help them successfully grow their businesses. When she's not hitting the ten-key at Tricom, Mary Jo lends her talents to her church as Treasurer. Mary Jo also loves to spend time with her family doing everything from baseball, to biking, hiking, camping, exploring museums and taking in factory tours. She and her family also volunteer each week at the Happy Endings no-kill cat shelter and have helped numerous animals find loving homes.
Director of Client Services
"Challenges are what make life interesting and overcoming them is what makes life meaningful." As Director of Client Services, it's no wonder that Michelle admires this quote by Joshua Marine. Every day Michelle and her team help clients efficiently and effectively overcome challenges. Michelle attended the University of Wisconsin –Milwaukee and the Milwaukee Area Technical College before joining the Tricom team as a Payroll Specialist in 1993. Shortly thereafter, she was promoted to Lead Payroll Specialist and became Director of Client Services in 2004. Michelle is a current member of the American Payroll Association and is a Certified Payroll Professional. As a long-time Tricom team member, she sees Tricom as more than just a place of work, but as a family. When away from her Tricom family, Michelle is a talented cook and home decorator.
Director of Payroll & Billing Services
An original Tricom employee from 1989 (in fact, Tricom is her first full time professional job), it's no surprise that one of the words Linda uses to describe herself is "loyal." Linda received her Bachelor of Science in Organizational Communication from the University of Wisconsin – Steven's Point and is the Director of Payroll & Billing Services. One of her favorite things about working at Tricom is everyone's strong commitment to doing things right, and she takes pride in the fact that Tricom has good values. Those traits fit well with her business philosophy: "Working together to obtain our goals while helping our clients and staff succeed." That philosophy translates to her passions outside of work, as well. Linda is Tricom's Team Captain for Brigg's & Al's Run & Walk for Children's Hospital of Wisconsin, and she is also the co-chair of a local fundraising bike ride that has raised over $20,000 for breast and cervical cancer awareness programs. In addition to these fundraising efforts, she also supports local MS walks and Alzheimer's programs. When not donating her time to great causes, Linda loves to travel (especially to other countries and historical sites) and attend baseball games.
Director of Sales
"Think you can, think you can't. Either way, you're right." This quote by Henry Ford is one that Shelly takes to heart, and it has helped make her a successful sales professional for over 20 years. A graduate of the University of Wisconsin – Steven's Point with a degree in Business Administration and Marketing, Shelly worked for ten years in telecommunications (not counting her early work experience de-tasseling corn!) before joining the Tricom team in 2005 as Director of Sales. In this role, Shelly enjoys reaching out to staffing company owners and executives across the country who are looking for a financial partner, as well as acting as a valuable resource to current Tricom clients. Shelly describes herself as loyal, caring and pragmatic, which is evident as she explains her business philosophy: "Your word is everything. Do what you say you're going to do, take care of your clients and pick up the phone to communicate versus emailing." When she does put down her phone, Shelly also lends her time to Children's Hospital of Wisconsin, the American Cancer Society, the Hunger Task Force and the Wisconsin Humane Society. She also enjoys spending time bike riding, exercising, doing yoga, swimming, travelling, gardening and gathering with family and friends.
"It is my philosophy to be a resource that my Clients can depend on. I believe that continued growth and development and process improvements are vital to the success in the business environment," says Amanda Jadro, Portfolio Management, Department Manager for Tricom. Amanda puts this philosophy into action each month as she manages Tricom's Industry Insider webinar series, in which she brings different experts in to share their knowledge and insight on relevant and timely topics critical to staffing company owners. Amanda has an Associate Degree in Management Development from Milwaukee Area Technical College, as well as certificates in Project Management and Human Resources. When Amanda isn't consulting with Tricom Clients on their portfolio, she enjoys spending time with her family, including traveling, vacationing, going to the lake and boating.